Terms & Conditions

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1. general

The present terms and conditions (AGB) apply to all orders in the online shop www.blaumunk.ch.
The company blaumunk.ch Atia based in Zurich (hereinafter referred to as blaumunk) offers Second Season children`s fashion and accessories, which come from the stock of established online shops and shops.

2. conclusion of contract

The offers on www.blaumunk.ch only represent a non-binding invitation to place an order and only apply if the desired product is still in stock. If a product is no longer in stock, blaumunk will inform the customer immediately and suggest an alternative offer or a refund. A legally valid purchase contract is created after approval of the GTC and by pressing the buy button. blaumunk will confirm receipt of the order with an automated e-mail.
Small deviations of the supplied products in relation to those in the Onlineshop, in particular color deviations are possible by different screen resolutions. It is also possible that articles do not have product labels. This does not represent a decrease in value of the article or a reason for complaint.

3. prices and payment

3.1 The prices quoted in the online shop are in Swiss francs.

3.2 The prices at the time of the order are valid.

3.3 The prices displayed in the online shop do not include shipping and handling. The shipping costs are calculated during the ordering process and displayed in the shopping cart overview before the order is placed.

3.4 The following payment methods are available to customers: Prepayment, and credit cards via Paypal and STRIPE. In the case of advance payments, the due payment must be transferred to the following account within 3 days of placing the order:

Blaumunk.ch Atia, 8038 Zurich, Switzerland
IBAN: CH43 0900 0000 1522 6260 0

blaumunk reserves the right to cancel late or unpaid orders and refund the amount to the customer.

4. deliveries and shipping costs

4.1 blaumunk delivers worldwide.

4.2 The shipping costs amount to CHF 7.50 (Economy) for Switzerland and Lichtenstein. From an order value of CHF 150, delivery to Switzerland and Lichtenstein is free of shipping costs. Unless otherwise stated, the shipments will be delivered within 3 to 6 working days to the delivery address stated in the order. For undeliverable shipments blaumunk reserves the right to cancel and refund the order minus shipping costs.
For all other countries the shipping costs are CHF 25 (Economy). From an order value of CHF 250, delivery is free of shipping costs. The orders are not provided with a tracking number and are not insured. Depending on the country, additional costs may be incurred for taxes and customs duties, which must be paid by the customer. 
The delivery time depends on the country of delivery. Experience shows that deliveries in the EU take between 5 - 9 working days. To all other countries between 10 - 20 working days (Specifications of the post).

Customs duties, import sales taxes and handling charges will not be refunded if the goods are returned.

5. defects

The customer is obliged to check the received goods for defects immediately after receipt. Any defects must be reported to blaumunk within 5 days of receipt. After expiry of this period blaumunk does not assume any liability. Furthermore, blaumunk is not liable for consequential damages.

6. return/exchange

The customer has the possibility to return the goods to blaumunk within 7 days after receipt. The goods must be in perfect and unworn condition. The customer is requested to send an e-mail to info@blaumunk.ch in advance, stating the reasons for the return. The return address will then be communicated.

The paid amounts will be refunded after deduction of the delivery costs.

7. vouchers

The customer has the possibility to purchase vouchers via the online shop blaumunk.ch. The voucher amounts are issued exclusively in CHF and are impersonal. A cash payment is excluded.
Coupon codes are valid for a minimum purchase of CHF 30 and cannot be cumulated with other promotions.

8. retention of title

The goods remain the property of blaumunk until full payment has been made.

9. data protection

The data protection regulations can be read separately.

10. applicable law and place of jurisdiction

Swiss law regulates the relationship between the client and blaumunk. The competent court in case of dispute is Zurich. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

Zurich, 10 August 2019